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This course covers all the aspects necessary for the student to function in a warehouse or parts department situation. Topics included will be shipping and receiving, identification of parts, engine, power train, chassis and support systems - fittings and fasteners, tools, catalogue types and application conversions, communication with customers, safety and warehousing, inventory control, business machine operation, basic computer operation, computer inventory control, sales and merchandising. Included in the program is a one-month unpaid work experience in the UCC Parts Store.