Quarantine Plan for International Students Travelling to Canada

The 14-day quarantine plan is required by law under Canada’s current travel restrictions

The Fall 2020 semester is scheduled to begin on Sept. 8, 2020. Thompson Rivers University understands that due to the COVID-19 pandemic, this is a challenging time for students who are planning on travelling to Kamloops for their studies.

This information will help you know what to expect with regards to travelling to Canada. Due to travel restrictions currently in place by the government of Canada, travel to Canada is limited, especially if the reason for your travel is considered to be discretionary (not essential).

Examples of non-optional/non-discretionary travel for international students and temporary foreign workers can be found here (look under “non-optional and non-discretionary purpose of travel”).

Pre-arrival planning

The government of Canada has implemented an emergency order under the Quarantine Act that requires all persons entering Canada by air, sea or land to quarantine themselves for 14 days. The 14-day period begins on the day you enter Canada.

Thompson Rivers University is adhering to all orders declared by the Provincial Health Officer. Regular monitoring of these orders and public health guidance will be part of our routine operations. Plans, protocols, and processes will be updated routinely to reflect the dynamic nature of the COVID-19 pandemic.

Can I travel to Canada?

Do not make plans to travel to Canada/Kamloops unless you meet both conditions listed below:

  • Study Permit approval or a Study Permit plus either a Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA) issued prior to March 18, 2020.
  • Courses offered on-campus (face-to-face instruction). A confirmation letter will be issued by Thompson Rivers University.

Planning your travel to Canada

If you meet the requirements above:

  • Notify your International Student Advisor of your intention to travel to Canada
  • Your International Student Advisor will set up a meeting to confirm your travel itinerary and review your quarantine plans
  • New Students — Confirm your accommodations at one of the TRU residences. Please note that as a condition of being allowed to come to TRU for the fall semester, you must commit to living in residence for the fall semester (September to December 2020).
  • Continuing students — You can return to your on or off-campus accommodations in Kamloops. If you self-quarantine in residence, you must commit to staying on for the fall semester (September to December 2020).
  • When booking your flights to Canada, please make sure you book a connecting flight to Kamloops (YKA)
  • Once your itinerary is finalized, please send a copy to your International Student Advisor
  • We will acknowledge receipt of your travel plans prior to the start of your journey. Please contact your International Student Advisor if you do not hear from us 48 hours prior to your departure date
  • You must complete the Federal ArriveCAN application for approval prior to or upon arrival in Canada. Download the ArriveCAN app: iPhone or Android (let your International Student Advisor know if you have any issues)
  • You must submit a BC quarantine plan prior to or upon arrival in Canada (online form or downloadable PDF form)
  • Bring your essential travel and isolation plan letter from TRU to provide to Canada Border Services Agency (CBSA)

NOTE: Even if you meet all the conditions above, entry into Canada will be at the discretion of a Canada Border Services Agent (CBSA).

Monitor your health before boarding your flight to Canada and upon arrival in Canada

  • To board your flight to Canada, you must follow all airline requirements and pass a health check conducted by airline officials to confirm that you don’t have symptoms of COVID-19, including a fever, a cough and difficulty breathing. You will not be allowed to board a flight to Canada if showing symptoms.
  • If you feel sick during your flight to Canada or upon arrival, inform the flight attendant or a Canadian border services officer.
  • If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, report this information to a Canada border services agent on arrival in Canada. This is required under the Quarantine Act. The Canada border services agent will provide instructions for you to follow.
  • You will see messaging on arrivals screens at international airports to help guide you if you are experiencing flu-like symptoms.
  • You will also be provided with information on what symptoms to identify and how to contact local health authorities.

Arrival in Kamloops and quarantine requirements

Transportation to your quarantine location

  • You will be picked up from the Kamloops airport (physical distancing measures will be in place)
  • You will be transported directly to your quarantine location (see below), and will check in to your room where you are legally required to remain in quarantine for 14 days

Location of your 14-day quarantine

You will be assigned a room at either McGill Residence or the North Tower.

McGill Residence
Address: 1055 Campus Drive, Kamloops, BC V2C 6N2 Telephone: 250-852-6330 Email: mcgill@truresidence.ca

North Tower
Address: 1025 University Drive, Kamloops, BC V2C 0E1 Telephone: 250-852-6296 Email: info@truresidence.ca

  • If you are a new student and are required to be here for face-to-face classes, there will be no charge for the quarantine period.
  • At the end of your quarantine period, you will stay on at McGill Residence or move to East Village or North Tower residences for the remainder of the fall semester.

What to expect in residence during the quarantine period

  • You will receive a COVID-19 self-care essentials kit to self-monitor your health, including masks, hand sanitizer, disinfectant wipes, and a COVID-19 quick reference sheet provided by health authorities. We ask you to bring your own thermometer to monitor your temperature.
  • Free wireless internet (wi-fi) is available at all on-campus residences
  • Bring your own electronic devices (laptop, tablet, cellular phone, etc.) as you will not be permitted to leave your room for 14 days, except to seek medical assistance
  • Bed linen
  • Pack enough clothes for 14 days because you will not have access to laundry facilities until after the isolation period
  • Bring enough toiletries for 14 days
  • You will have a daily check in with your International Student Advisor to ensure that you are healthy and that you have everything you need.
  • Security staff will ensure that students in quarantine remain in their rooms for the safety of all
  • McGill Residence (quarantine location) is staffed 24 hours a day, seven days a week, in case you require urgent assistance
  • If you feel unwell or exhibit COVID-19 symptoms, please call HealthLink BC at 811 for guidance, and also notify your International Student Advisor immediately
  • You will not be allowed to have any guests during the quarantine period

Arranging the necessary supports

  • Food — You will be provided with three meals every day, dropped off to your room. TRU World will cover the associated costs for new students required to be on campus for face-to-face classes.
  • Medication — if you are taking any medication, bring a two months’ supply, which must be accompanied by a doctor’s note and a prescription. This will give us enough time to enroll you with the BC Medical Services Plan (Provincial Health Insurance) and ensure that you are able to see a doctor in Kamloops to get your prescription(s) refilled.
  • Students travelling with a child — For the remainder of the fall semester (after quarantine), East Village residence is the only suitable on-campus option for students with children/families. Please contact them directly for availability. If East Village is unavailable, your ISA can request authorization for you to seek off campus accommodation following the quarantine period.

If you are travelling with a child(ren) who may require childcare after the quarantine period, please notify your International Student Advisor as soon as possible. While we will share childcare resources with you, it is your responsibility to find suitable childcare for your child(ren) following the quarantine period.

  • Cleaning supplies — Will be provided so that you are able to clean your room and bathroom.
  • Pet care — Do not travel with pets as we are unable to provide the necessary resources for their care. The residences and most housing options in Kamloops do not allow pets

Monitoring your health

  • Pay attention to your health and how you are feeling
  • Check-in within 48 hours of arrival through the ArriveCAN app or call 1-833-641-0343.
  • Report your symptoms through the ArriveCAN app or call 1-833-641-0343 every day until the end of your 14-day quarantine.

What to do if you become ill

  • If you become ill, call 8-1-1 to talk to a nurse at Healthlink BC for advice on your symptoms and what you should do next.
  • 8-1-1 has translation services in 130 languages
  • You can also self-monitor your health using the BC COVID-19 App
  • Contact your International Student Advisor for additional support

Reliable sources of information

Below is a list of reliable sources of information related to the COVID-19 pandemic:

Social supports

Grocery shopping

Two grocery stores in town offer online shopping and deliveries. Both carry a wide variety of food and healthcare products.

Take-out meal delivery options

There are many options in Kamloops for take-out restaurant meals and delivery services.

Post quarantine protocols

  • Your International Student Advisor will be your first point of contact for any supports needed throughout the semester.
  • You will continue to have access to Student Support Services at TRU, including Wellness and Counselling
  • Students who complete self-quarantine prior to Aug. 31 will be contacted by a registered nurse for their final screening
  • Students who complete self-quarantine on or after Aug. 31 will be assessed by an on-campus doctor.


You can:

  • Book an appointment with an International Student Advisor
  • Have a live video chat with an International Student Advisor, International Student Immigration Advisor, or International Student Recruiter


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