Advising Virtual Connections

Academic Advising offers Microsoft Teams virtual appointments. Appointments vary from 30 to 45 minutes. Request an appointment and we would be happy to help!

The Virtual Kiosk will be available:
10:00 a.m. to 2:00 p.m. daily during the weeks of:
2021 - TBA

Do you have a quick question for our advisors? Pop into our Virtual Kiosk and our advisors will be happy to answer your question!

Virtual kiosk is for quick questions only – you have 15 minutes. For detailed inquiries (non-kiosk), please connect with us at

Advisors Virtual Kiosk

 I am a 1st or 2nd year student (53 or below credits) registered in:

  • Bachelor of Arts (BA)
  • Bachelor of Business Administration (BBA)
  • Bachelor of Computing Science (BCS)
  • Bachelor of Fine Arts (BFA)
  • Bachelor of Science (BSc)
  • registered in an associate program
  • registered in a University Preparation (UPrep) program (Adult Basic Education (ABE) - Upgrading)
  • registered in English as a Second or Additional Language (ESAL) courses
  • preparing for a professional occupation, career/vocational or trade program

For all other programs, see find your advisor.

 I have read the virtual kiosk guidelines mentioned above and want to connect with the advisor

Virtual Kiosk Hours

If you are using a mobile device, you will need to download Microsoft Teams:
App Store    Google Play

There may be a wait time of 30-45 minutes, we appreciate your patience.

Please read the Virtual Kiosk guidelines before joining the meeting:

  • Virtual Kiosk Inquiries

    • I want to change 1 or 2 courses
    • I want an approval for an OL course
    • I have my Accuplacer results. Now what?
    • I have questions about open sections reports
    • I want to switch to another section of a course
    • There is a time conflict in my courses. What do I do?
    • I need a pre-requisite waiver, as my credits are under evaluation
    • I have a quick question about a course
  • Non- Virtual Kiosk Inquiries

    • I want to make 3 or more course changes/approvals
    • I need to change my program
    • I am visiting Academic Advising for the first time
    • I want to discuss an action plan to improve my GPA
    • I have questions about electives
    • I want to talk about which courses I need to take to complete my program. (Program completion Audit)
    • I have transfer credits that have not been evaluated. What do I do?
    • I have been asked to withdraw from the program. What should I do?

Frequently Asked Questions

  • I am an international student and I have questions about my tuition.
    Contact international Admissions:
  • I am having trouble accessing my TRU email/Moodle/myTRU account.
    Contact IT Services:
  • I have more than 53 credits (3rd/4th year students), and I do not know who my program advisor is.
    See Advising Teams
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