Advising Virtual Kiosk

The Virtual Kiosk will be available:
10:00 a.m. to 2:00 p.m. daily during the weeks of:

May 3 to 7
June 21 to 25

Do you have a quick question for our advisors? Pop into our Virtual Kiosk and our advisors will be happy to answer your question!

Virtual kiosk is for quick questions only – you have 15 minutes. For detailed inquiries (non-kiosk), please connect with us at

If you are using a mobile device, you will need to download Microsoft Teams:
App Store    Google Play

There may be a wait time of 30-45 minutes, we appreciate your patience.

Please read the Virtual Kiosk guidelines before joining the meeting:

  • Virtual Kiosk Inquiries

    • I want to change 1 or 2 courses
    • I want an approval for an OL course
    • I have my Accuplacer results. Now what?
    • I have questions about open sections reports
    • I want to switch to another section of a course
    • There is a time conflict in my courses. What do I do?
    • I need a pre-requisite waiver, as my credits are under evaluation
    • I have a quick question about a course
  • Non- Virtual Kiosk Inquiries

    • I want to make 3 or more course changes/approvals
    • I need to change my program
    • I am visiting Academic Advising for the first time
    • I want to discuss an action plan to improve my GPA
    • I have questions about electives
    • I want to talk about which courses I need to take to complete my program. (Program completion Audit)
    • I have transfer credits that have not been evaluated. What do I do?
    • I have been asked to withdraw from the program. What should I do?

Advisors Virtual Kiosk

 I am a 1st or 2nd year student (53 or below credits).

 I have read the virtual kiosk guidelines mentioned above and want to connect with the advisor

Virtual Kiosk Hours

Frequently Asked Questions

  • I am an international student and I have questions about my tuition.
    Contact international Admissions:
  • I am having trouble accessing my TRU email/Moodle/myTRU account.
    Contact IT Services:
  • I have more than 53 credits (3rd/4th year students), and I do not know who my program advisor is.
    See Advising Teams
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