Improving the Student Experience

Click this link for more information on the Service Excellence Training Sessions


Thompson Rivers University conducted an extensive review of academic support services and student life programming during the 2015-16 academic year. The primary activities in reviewing these operations were conducted by Keeling & Associates, a U.S.-based consulting firm engaged for this purpose.

Keeling & Associates conducted a student survey, visited the campus, met with key stakeholder groups, and interviewed stakeholders and leaders across campus. They then made a series of 68 recommendations to the Task Force conducting the review.

Click here to download The Student Services Review.


Student Services Report photo


For further questions please contact:

Christine Adam
Dean of Students
P: 250-371-5860 | E:

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