BorderPass at TRU

Thompson Rivers University has partnered with BorderPass to offer incoming international students access to its premium Canadian immigration services. Whether to study, work, or build a new life, BorderPass is a digital tool that provides new international students with access to trusted immigration lawyers and legal services via an AI-enabled platform with the aim to further support our enrolment services.

You will receive study permit application preparation, review, and filing services through BorderPass by Canadian immigration lawyers, in addition to one year access to the BorderPass platform. BorderPass also provides students with stronger visibility into compliance and the entire immigration journey to help support long-term goals. BorderPass stores all your documents required for your immigration journey in Canada and keeps you on track with notifications of key dates!

You will receive details about how to sign up for BorderPass directly from TRU. Alternatively, please click here to create an account.

BorderPass is available to incoming applicant international students who need assistance with filing for a study permit.

You will receive a free annual BorderPass Subscription for the first year of your program while enrolled in a full-time program at TRU, which includes a study permit application, premium services and access to Canadian immigration lawyers for one year, meaning you only have to pay for government processing and biometrics fees (if applicable).

There are additional optional services that you can subscribe to like a study permit extension application, PGWP application, co-op work permit application, spousal work permit (where applicable), visitor visas, or SIN # registration. For these additional services, a small administrative fee may be applicable to BorderPass and/or Government Processing and Biometrics (where applicable) fees.

Please note that you will receive clear information as to any costs or fees before they are charged to you and you always have the ability to opt out of any BorderPass online services.

Any questions related to the following items should be directed to relevant departments at TRU:

• Housing
• Tuition and Fees
• Course Registration
• Career Services
• Student Life
• Academic support
• Transfer Credits

If you have any questions about your study permit application or with regards to BorderPass, please contact BorderPass via the chat option (small blue circle in the bottom right corner of their website or within your BorderPass dashboard).

Information provided to and received through BorderPass is accessible only by you and your representatives at BorderPass. They will use your information to help you with your application processes and immigration journey.

You can opt out of using BorderPass at any time. Please note that if you choose to stop using BorderPass you will lose full access to the Document Vault & Application Hub, notifications of key dates, your relationship with BorderPass Canadian immigration lawyers, ongoing Express Entry tracking , and other newcomer essential services.

BorderPass provides a comprehensive step-by-step guide to help you understand exactly where you're at in your immigration journey or specific permit application process. You will receive email notifications and be able to clearly see all your upcoming key dates through BorderPass' continuous visa monitoring & management and you will see all your immigration documentation in your Document Vault. More details on understanding your immigration journey and application processes can be found in BorderPass' Knowledge Base.

No. However, using BorderPass will provide you with a more complete, accurate, and professional application which is reviewed and submitted by a Canadian lawyer. No one can guarantee that an application can be approved as this is subject to IRCC's discretion.

If you have any questions about BorderPass at this time, please reach out to them directly via the chat option (small blue circle in the bottom right corner of their website or within your BorderPass dashboard). BorderPass also has a comprehensive self-service Knowledge Base which includes helpful articles, product walkthroughs, video tutorials, immigration tips, and more.

If your question relates to admission processes or enrolment services at TRU you can connect directly with our International Student Advisors at isa@tru.ca or book an appointment.

If you have any questions about BorderPass, please contact BorderPass via the chat option (small blue circle in the bottom right corner of their website or within your BorderPass dashboard). BorderPass also has a comprehensive self-service Knowledge Base which includes helpful articles, product walkthroughs, video tutorials, immigration tips, and more.

If you withdraw from TRU, your subscription will remain valid and will lapse at the end of the current study term. After this, you may purchase a subscription to BorderPass for continued access and immigration support, including if you choose to continue using the services to pursue PR.

Administrative fees are the cost of paying and administering government filing fees.

Yes! BorderPass lawyers will be available to assist you every step of the way.

Yes, BorderPass supports dependent family members and applications can be submitted online using the BorderPass platform, subject to a service fee.

Immigration Refugees and Citizenship Canada has clarified spousal open work permits for partners and spouses of international students in undergraduate and college programs. There are some exceptions for spouses or partners of undergraduate international students in professional degree programs.

Copies of all your documents are hosted in the Document Vault and can be accessed there. The Application Hub provides an overview of all your applications including those previously submitted, in progress, and upcoming.

All services on BorderPass are submitted through the Lawyers' IRCC portal, and it is highly recommended that you track application or status updates directly through your BorderPass dashboard.

BorderPass staff are extremely responsive and will be able to assist every step of your application journey. Providing information about your immigration status and journey is something you can choose to share with TRU as needed. TRU will continue to be available to support you with immigration questions and all questions pertaining to your journey at TRU.

The BorderPass services are available to students when they are enrolled at TRU.

After this, you may then purchase a subscription to BorderPass for continued access and immigration support, including if you choose to continue using the services to pursue Permanent Residency.

It takes approximately 15 business days for the BorderPass lawyers to review your information. This gives the lawyers time to ensure you are making the strongest submission possible.

BorderPass takes User data security extremely seriously and has numerous technical and operational measures in place to ensure that customer data remains safe. BorderPass successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit, which confirms that their information security practices, policies, procedures, and operations meet the SOC 2 standards for security.

Read more about security at BorderPass

User data for legal record keeping purposes are retained until the User requests their destruction, and even then, BorderPass still retains some data for legal record keeping purposes under their Terms of Service. BorderPass retains such records for no less than the period prescribed by Applicable Laws including respective Provincial Law Society's Guidelines on Retention and Destruction.

Information provided to and received through BorderPass is accessible only by you and your representatives at BorderPass. They will use your information in order to assist you with your application processes and immigration journey. Please refer to BorderPass' User Terms of Service and Privacy Policy for more details.