myTRU Student Portal

Log in with your TID to add funds and pay only for what you print. Supports sustainability and better printer maintenance. No refunds; transfer of unused credits is allowed. Scanning is free. Costs include paper. Find out more at tru.ca/payperprint or load up your account now at myTRUprint.tru.ca

IT Services is updating how you can get help. Starting Jan. 2026, support will be available through four easy channels:

1. Portal: Submit a ticket at IT Services Portal
2. Book an appointment: Schedule a time using the student booking link
3. Email: itservicedesk@tru.ca
4. Leave a voicemail at 250-852-6800 or (toll-free) 1-888-852-8533 — your message will automatically create a support ticket

Updated support hours starting in January

• Monday – Friday, 8 a.m. – 6 p.m.
• Saturday, 9 a.m. – 5 p.m.
  Extended hours will be offered at the start of each semester and exams.

If you are a currently registered TRU student, you can access your Digital Student ID Card via your myTRU account.

TRU is proud to lead the way in sustainability with the Low-Carbon District Energy System (LCDES). This major infrastructure project will eventually connect campus buildings to an innovative heat pump system — replacing natural gas boilers and significantly reducing TRU’s carbon footprint.

Multiple construction activities are underway or scheduled, resulting in temporary closures and rerouted access points across Kamloops campus. Visit tru.ca/lcdes for maps and updates.