myTRU Student Portal

Announcements

Planned Banner outage this weekend

Banner and related systems will undergo maintenance by Ellucian from 2 a.m. to 8 a.m. on Saturday, Sept. 5. During this maintenance window, the following services will be disrupted for a brief period:

  • Banner Admin pages
  • Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax forms and faculty grade entry
  • TRU online forms requiring payment
  • DegreeWorks
  • Argos reports
  • FAST
  • Other core applications related to Banner

Open Learning registration will not be affected by this maintenance. The main TRU website and Moodle will remain available.

Please plan ahead and complete any required transactions before the scheduled window.

If you have any questions, please contact the IT Service Desk at itservicedesk@tru.ca or 250-852-6800. Thank you for your patience and understanding.

Action required: Set up Microsoft Authenticator

Changes are coming to multi-factor authentication (MFA). To prepare, set up Microsoft Authenticator now to avoid any interruption to your access to Microsoft 365, myTRU email, Moodle and other TRU services requiring authentication.

It only takes a few steps to get started. Visit the “How do I set up multifactor authentication (MFA)?” web page and follow the directions.

If you have questions or need assistance, please submit an MFA ticket.

Fall 2026 course registration important dates

We look forward to seeing you when classes start on September 9.

Friday, September 4, is the deadline for fall 2026 course registration. After this date, you will no longer be able to add your name to a waitlist for courses that are full.

Late registration and registration changes are permitted during the Add/Drop period from September 5 up to September 22. The Add/Drop period is limited to courses with space available. Waitlists will not be accessible during the Add/Drop period.

If you are on a waitlist, check your student email daily to see if a seat has become available.

Please note that fall 2026 tuition and fees are also due on Friday, September 4.

Learn more about:

Winter 2027 course registration remains open.

New myTRU sign in procedures for students

Use your T-ID followed by the domain “@mytru.ca” to access myTRU features that require signing into your student account (e.g.: T00xxxxxx@mytru.ca).

Reminder: Check your TRU Safe app settings

TRU Safe is Thompson Rivers University’s official safety app. It allows the university to send emergency alerts and important safety information directly to your phone.

To ensure you receive these notifications, please take a moment to open the TRU Safe app and confirm that notifications are enabled on your device.

Keeping your app settings up to date helps ensure you receive important safety information when it matters most.

If you do not already have the app, it can be downloaded for free from the Apple App Store or Google Play.

Learn more about the TRU Safe app and how to download it.

Course Registration

Kamloops and Williams Lake students