IT Services Menu
Employee IT Support
Systems Health Check
Employee Resources
First Time Login
Learn how to complete your first login to TRU systems, including setting up your password and security questions.
Computer Usage Best Practices & TRU Policies
This resource offers an overview of the best practices and policies for using TRU computers.
Microsoft Outlook
Step-by-step guidance for accessing your TRU email and managing your calendar using Microsoft Outlook.
DUO Multifactor Authentication
Find out how to set up DUO, a multifactor authentication service that adds extra security when accessing TRU systems.
Microsoft 365
Access details on using Microsoft 365 applications such as Word, Excel, and Teams, provided by TRU for students and staff.
Printing
This resource covers how to connect to campus printers and manage your print jobs remotely.
Video Conferencing
Get instructions on setting up video conferencing tools to host or join virtual meetings and classes.
OneDrive & Staff H Drive
Information on how to use OneDrive for cloud storage and the Staff H Drive for secure file storage on TRU’s network.
Departmental O Drive
Learn how to access and manage shared storage space on the TRU network using the Departmental O Drive.
Remote Access & VPN
Find out how to set up and use VPN for secure remote access to TRU’s network resources from off-campus.
OneTRU (SharePoint)
Discover how to use OneTRU for collaboration and document sharing at TRU.
Setting Up Your Voicemail
Follow these instructions to set up and manage your voicemail on the TRU phone system.
Setting Up Your Voicemail
Instructions on how to configure and manage your voicemail on the TRU phone system.
Telbook
Access the online directory for contact information of TRU staff and departments.
Connecting to The Campus Wi-Fi (Eduroam)
Instructions to help you connect your devices to TRU's secure Eduroam Wi-Fi network.
Setting Up Your Mobile Phone
Guidance on configuring your mobile device for access to TRU services and apps.
Digital Signatures
Steps for setting up and using digital signatures for secure document signing at TRU.
Archibus
Learn how to use Archibus, the system TRU uses for managing campus facilities and space.
Moodle
Find out how to access and use Moodle, TRU's platform for online learning and course management.
Classroom or Lab Support
Support resources for setting up and troubleshooting technology in TRU classrooms and labs.
Before You Apply for Hybrid Work
Important considerations and steps to take before applying for a hybrid work arrangement at TRU.
Setting Up Your Computer
Follow these steps to set up your computer for TRU systems and services.
Contact
TRU IT
Services
Locations
Kamloops
Old Main - OM 1310
BCCOL - OL 120
Williams Lake
WL 1010
Hours
Open Monday to Friday
By phone
8 a.m. to 6 p.m.
In person
Kamloops: 8 a.m. to 5 p.m.
Williams Lake: 8 a.m. to 4 p.m.
