BBUS 3331: Introduction to Production and Operations Management
This course examines the functional area of production and operations management as practised in the manufacturing industry. The course includes decision-making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control.
Learning outcomes
- Explain the strategic importance, functions and productivity of manufacturing and service processes in a supply chain
- Develop forecasts for a company’s products
- Analyze and solve decision problems using decision making approaches under uncertain and risky conditions
- Identify and recommend an appropriate capacity management approach under changing demand
- Interpret the nature of inventory costs and solve the single period fixed quantity inventory model to suggest lot sizes
- Recognize the importance of six sigma quality and apply the basic analytical tools of six sigma quality.
- Examine manufacturing layouts and design a balanced an assembly line for a product
- Develop a project plan and schedule, and assess project completion probabilities.
- Apply simulation to model waiting lines in manufacturing and service operations
Course topics
Unit 1: Nature of Operations, Strategy, and Productivity
Unit 2: Forecast Analysis and Decision Making
Unit 3: Operations Management and Control: Inventory, Capacity, and Quality
Unit 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines
Required text and materials
The following textbook is required for this course:
- Jacobs, F. R., & Chase, R. B. (2021). Operations and supply chain management (16th
ed.). McGraw-Hill.
Type: Textbook: ISBN: 978-1-260-57594-1
Additional requirements
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Assessments
Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact exams@tru.ca with any questions about this.
To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory exam.
| Assignment 1: Nature of Operations, Strategy, and Productivity | 10% |
| Quiz 1: Units 1 and 2 | 10% |
| Assignment 2: Forecast Analysis and Decision Making | 10% |
| Assignment 3: Operations Management and Control: Inventory, Capacity, and Quality | 10% |
| Quiz 2: Units 3 and 4 | 10% |
| Assignment 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines | 10% |
| Final Exam (mandatory) | 40% |
| Total | 100% |
Open Learning Faculty Member Information
An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.
