CONV 1041: Event Volunteer Management

• Explain key event volunteer management issues and how they relate to tourism and leisure organizations.
• Understand and articulate a variety of concepts and theories, including the volunteer cycle, recruitment, orientation and evaluation, for the management of event volunteers.
• Identify and describe the event volunteer cycle.
• Identify operational areas where policy development is required.
• Construct appropriate policies and procedures as needed within your event related organization.
• Identify and explain current event volunteer management trends and issues and their potential impact on organizations and society in general.
• Describe the future of volunteering in Canada.

Module 1: Introduction and Overview of the Tourism Industry

Module 2: The Volunteer Cycle

Module 3: The Volunteer Manager / Coordinator and Volunteers

Module 4: Policy for Volunteer Programs

Module 5: Volunteer Event Management

The following materials are required for this course:

1. Graff, L. L. (2005). Best of all: The quick reference guide to effective volunteer involvement. Linda Graff and Associates.
   Type: E-text: ISBN 0-9684760-3-1

2. Graff, L. L. (1997). By definition: Policies for volunteer programs (2nd ed.). Linda Graff and Associates.
   Type: E-text: ISBN 0-9684760-0-7

NOTE: Students are required to purchase both of the above e-texts from, Energize, Inc. for an additional cost of approximately $30.00 USD. The link for the Energize Bookstore page containing both publications is: https://www.energizeinc.com/store

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.

An Open Learning Faculty Member is available to assist students. Students will receive the necessary contact information at the start of the course.