Student Complaints

Student Complaints

If a student has a complaint about a particular course or instructor, the first step should be to discuss the problem with the instructor. If the problem is not resolved or the problem is such that the student does not wish to approach the instructor, the student should discuss the problem with the appropriate Department Chairperson or Dean. If the student is still dissatisfied, the student should consult with the Vice-President Instruction, the office of Student Affairs, or a Counsellor.

See Also

Student Academic Policies, Regulations and Procedures

Academic Achievement Awards–Policy ED(24) 9-1

Academic Honesty – Policy ED(24) 5-0

Academic Recognition - Policy ED(24) 3-4

Admission of Students Sponsored by a Federal or Provincial Agency who Potentially Pose a Safety Risk – Policy BRD(23) 1-4

Admission of Students who are not Graduates from Programs Accredited by a Province or Territory – Policy BRD(23) 1-2

Admissions – Policy BRD(23) 1-0

Appeals – Policy BRD/ED(25) 4-0

Cancellation of Classes – Policy BRD(23) 14-0

Change Of Address

Confidentiality Of Student Records

Course Exemptions

Course Numbering And Definitions

Course Prerequisites

Course & Program Repeaters – Policy ED(24) 3-3

Credit & Non-Credit Courses – Policy BRD/ED(25) 8-1

Debarment of Students – Policy BRD(23) 7-0

Directed Studies, Service Learning and Research Learning Courses – Policy ED(24) 2-2

Educational Standards in Credit Courses and Programs – Policy ED(24) 8-0

Examinations – Policy ED(24) 3-9

Faculty Office Hours – Policy ADM 14-1

General Conduct

Grading System – Policy ED(24) 3-5

Grades - Calculation of Grade Point Average

Grades - Statement of Grades

Prior Learning Assessment and Recognition – Policy ED(24) 2-0

Satisfactory Academic Progress – Policy ED(24) 3-2

Scheduling of Course Conflicts – Policy ED(24) 3-6

Selected Topics and Special Topics Courses – Policy ED(24) 2-3

Services for Students with Disabilities – Policy BRD(23) 10-0 (currently under review)

Smoking – Policy ADM 5-2

Student Admission Status – Policy BRD(23) 1-1

Student Attendance – Policy ED(24) 3-1

Student Classification

Student Responsibilities

Transcripts of Academic Record

Transferability

Types of Degrees – Policy BRD(23) 16-0

UCC Entrance Scholarships – Policy ED(24) 9-0

Visiting Student Status – Policy BRD(23) 1-3

Waitlist – Policy ED(24) 3-7

Withdrawals – Policy ED(24) 3-0