Booking an Appointment

Virtual appointments

To schedule a virtual counselling appointment, please email or leave a message at 250-828-5023 with a phone number where we can reach you. Once your appointment is scheduled, you will be contacted by a counsellor via email.

If this is your first visit to counselling, you will need to review, complete and submit the following forms:

Download the PDFs, fill them out and send them to The first two forms require an e-signature.

Drop-in appointments

Besides booking appointments via email and phone, students are now able to drop-in to talk to the Student Services secretary between 9 a.m. and 2 p.m. from Monday to Friday in Old Main 1631.

When booking, please indicate the nature of the appointment: personal concerns, academic success strategies or career counselling.

If you are an Indigenous student, you have the option of accessing support at Cplul’kw’ten – the Gathering Place: a home away from home.


If you are unable to attend your appointment, please notify the secretary as soon as possible. Messages and correspondence will be responded to during regular office hours.

First visits

If this is your first visit to counselling: 

  • After completing the necessary forms, you will meet with a counsellor to clarify your needs and come up with a plan to meet your needs and reach your goals.
  • This plan may include self-help resources, psychoeducational workshops and groups, individual counselling and community referrals.


Counselling Services reserves a limited number of appointments to provide brief assistance to students dealing with a personal crisis that requires urgent attention. For additional or after-hours support, refer to the organizations listed below:

Crisis response

If you have immediate safety concerns for yourself or others please call 911 or go to the nearest hospital.

Mental Health and Substance Usage urgent response

The After Hours Emergency Response Team – 250-377-0088.

Campus security

Campus Security can assist in directing the ambulance to the correct location – 250-828-5033.

Non-emergency RCMP


Additional resources
  • The Crisis Intervention and Suicide Prevention Centre of BC: BC Crisis Line 1-800-SUICIDE (784-2433)
  • Interior Crisis Line Network: 1-888-353-CARE (2273)
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