Booking an Appointment

Covid-19 Updates

During the spring and summer session of 2020, counselling services are available virtually Monday through Friday from 8:30 until 4 pm. 

Individual Appointments

To schedule a virtual counselling appointment, please email the or leave a message at 250.828.5023 with a phone number where we can reach you.  Once your appointment is scheduled, you will be contacted by a counsellor via email about your appointment.

If this is your first visit to counselling, you will need to review, complete and submit the following forms: Online Counselling Consent Form and the Privacy Notice Student Form. Both forms require an e-signature, please download and open pdf's in Adobe in order to sign. Once complete you can email them to


Fall of 2020

Besides booking appointments via email and phone, students will be able to drop-in to talk to the Student Services secretary between 9 a.m. and 2 p.m. Monday through Friday in Old Main 1631.

When booking, please indicate the nature of the appointment: personal concerns, academic success strategies or career counselling.

If you are an Indigenous student, you have the option of accessing support at Cplul’kw’ten – the Gathering Place: a home away from home.


Old Main 1631
(across from the cashier)



Hours of operation

Monday to Friday:
9 a.m. to 2 p.m.
» Closed Saturday, Sundays and public holidays.
» Closed Dec. 24 at noon to Jan. 1


If you are unable to attend your appointment, please notify the secretary as soon as possible. Messages and correspondence will be responded to during regular office hours.

First Visits

If this is your first visit to counselling: 

  • After completing the necessary forms, you will meet with a counsellor to clarify your needs and come up with a plan to meet your needs and reach your goals.
  • This plan may include self-help resources, psychoeducational workshops & groups, individual counselling and community referrals.


Counselling Services reserves a limited number of appointments to provide brief assistance to students dealing with a personal crisis that requires urgent attention. For additional or after-hours support, refer to the organizations listed below:

  • Crisis Response:
    If you have immediate safety concerns for yourself or others please call 911 or go to the nearest hospital

  • MHSU Urgent Response:
    The After Hours Emergency Response Team – 250.377.0088

  • Campus Security:
    Campus Security can assist in directing the ambulance to the correct location – 250.828.5033

  • Non-Emergency RCMP:

  • Support for Survivors of Sexual Assault:
    TRU Sexualized Violence Prevention and Response – supports on and off campus
    Kamloops Sexual Assault & Counselling Centre (KSACC) – 250.372.0179

  • Additional Resources:
    •The Crisis Intervention and Suicide Prevention Centre of BC: BC Crisis Line 1-800-SUICIDE (784-2433)
    •Interior Crisis Line Network: 1.888.353.CARE (2273)

Search To Top