Booking an Appointment Counselling Services

Appointments

To schedule a counselling appointment, students can drop-in to the Faculty of Student Development Student Services reception between 8:30 a.m. and 4 p.m. from Monday to Friday in Old Main 1631; email studentservices@tru.ca; or call 250-828-5023. Appointments are being offered in person and virtually.

If this is your first visit to counselling, you will need to complete the following form:

Intake Counselling Consent Form

Contact us

Location
Old Main 1631
(across from the cashier)

Hours
Monday to Friday
8:30 a.m. to 4 p.m.
» Closed Saturday, Sundays and public holidays.
» Closed Dec. 24 at noon to Jan. 1

Phone
250-828-5023

Things to know

Cancellations

If you are unable to attend your appointment, please notify reception at least 24 hours before your scheduled appointment. Messages and correspondence will be responded to during regular office hours.

First visits

If this is your first visit to counselling: 

  • After completing the necessary forms, you will meet with a counsellor to clarify your needs and come up with a plan to meet your needs and reach your goals.
  • This plan may include self-help resources, psychoeducational workshops and groups, individual counselling and community referrals.

Here2Talk

Here2Talk connects students with mental health support when they need it. Free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

For your convenience, we provide counselling and support services in various languages upon request. We will try our best to match people to support in their preferred language. However, please note that language-specific counsellors, and third-party translation services are limited and therefore, subject to availability and/or a waiting time.

Learn more

Toll free: 1-877-857-3397
Direct: 604-642-5212
Hours: Available 24/7

Visit the website

Crisis support

Counselling Services reserves a limited number of appointments to provide brief assistance to students dealing with a personal crisis that requires urgent attention. For additional or after-hours support, refer to the organizations listed below:

Crisis response

If you have immediate safety concerns for yourself or others please call 911 or go to the nearest hospital.

Mental Health and Substance Usage urgent response

The After Hours Emergency Response Team – 250-377-0088.

Campus security

Campus Security can assist in directing the ambulance to the correct location – 250-828-5033.

Additional resources

BC Crisis Line: 1-800-SUICIDE (784-2433)
Interior Crisis Line Network: 1-888-353-CARE (2273)

Non-emergency RCMP

250-828-3000