Official Transcripts
Please be advised that due to the ongoing Canada Post strike, we are temporarily unable to mail transcripts through regular postal services. Canada Post strike updates and status can be found here.
An official transcript reflects a student’s permanent academic record at Thompson Rivers University. Official transcripts list a student’s program of study, all courses attempted and the grades obtained. Additionally, transcripts also reflect courses transferred to TRU, but do not display grades. Completed credentials will only appear on a transcript once a student has been graduated.
Before ordering a transcript, ensure that all final letter grades, and credential (if applicable), are showing in myTRU under “View your transcript”.
Transcripts may not be ordered if there is an account hold in place, such as a financial or library hold. Any holds that may be applied to a student record can be viewed in myTRU.
All transcript orders, except those delivered by courier or those going to one of our Electronic Transfer Institution partners, are sent through regular mail service via Canada Post and delivery standards vary by address and according to their timelines. Tracking is only available on transcript orders sent by courier. Note: TRU is not responsible for delayed or lost transcripts due to mail service.
How to order a transcript
Online
Order through myTRU. Your transcript will normally be mailed out or available for pick-up within two business days.
Log in to myTRU and select Order printed transcript. If you are unable to log in, contact IT Services for assistance. Follow the instructions to submit your request. Credit card payment is required to complete the order.
If you have special instructions, email them immediately to transcripts@tru.ca with ‘Special Instructions’ in the subject line. Include your name and TRU-ID number. Transcripts cannot be ordered through email.
Your transcript will normally be mailed out or available for pick-up within two business days.
Electronic Transfer Institutions
TRU partners with the following BC post-secondary institutions to exchange transcripts electronically:
Capilano University
Douglas College
Kwantlen Polytechnic University (KPU)
Simon Fraser University (SFU)
University of the Fraser Valley (UFV)
Vancouver Community College (VCC)
Vancouver Island University (VIU)
By mail
Download the transcript request form. Pay the Official Transcript Fee (under Administrative Fees) through myTRU (Make a payment) or include the payment along with the mailed form:
Mail your request to:
Thompson Rivers UniversityEnrolment Services
3rd floor, BCCOL Building
805 TRU Way
Kamloops BC V2C 0C8
Your transcript will normally be mailed out or available for pick-up within two business days from the date your request is received.
Can my official transcript be emailed?
No, transcripts are not considered official if they are emailed.
Can I have my transcript couriered?
Yes, official transcripts can be couriered instead of being sent through regular mail service. In addition to the ordering instructions found above and payment of the transcript cost, students who want to have their transcript couriered must pay a courier fee of $50. This payment can be made in your myTRU account or you can pay by calling or visiting the campus cashier 250-371-5646 ext. 6 or cashiers@tru.ca, Monday to Friday, 8:30 a.m. – 4:00 p.m.). Once the payment has been made, immediately email transcripts@tru.ca; please ensure you have included your T-ID and add the word “COURIER” in the subject line. Please note: your transcript will not be couriered if the payment has not been made.
How can I get an unofficial copy of my transcript?
You can print an unofficial copy of your transcript from myTRU.
How can Alumni request a copy of their transcript?
Alumni can request an official transcript using the options listed above.
To activate or renew your myTRU login, contact IT Services for assistance.
